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In order to facilitate our quality department’s field investigation, please keep the product and its packaging until we return. To ensure your request is processed as quickly as possible, please send us your photos (less than 3 MB, jpg, jpeg, png, pdf).

In accordance with the french Data Processing and Freedom law dated 6 January 1978 and to the General Data Protection Regulation, you can access the information we hold about you, correct it or delete it by writing to dpo@lafourneedoree.fr, enclosing a copy of a valid identity document.